Avaya 33140X : Avaya Experience Portal with POM Support Certified Exam
- Exam Code: 33140X
- Exam Name: Avaya Experience Portal with POM Support Certified Exam
- Updated: Sep 17, 2026
- Q & A: 145 Questions and Answers
About Avaya 33140X Exam
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Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Architecture and Licensing | 20% | - Licensing requirements and feature capacities - Avaya Experience Portal (AEP) and POM architecture overview - Deployment models, zones and system components |
| Topic 2: Installation and Deployment | 18% | - Installing AEP and POM components - Installation prerequisites and requirements - High availability and database installation |
| Topic 3: Configuration and Administration | 22% | - POM campaign setup and management - Email, SMS and multimedia integration - Call flow design and routing configuration - System configuration and settings - User account and access management |
| Topic 4: Maintenance and Operations | 20% | - System updates, patches and upgrades - Backup and restore procedures - Monitoring, reporting and performance management |
| Topic 5: Troubleshooting and Support | 20% | - Diagnostic tools, logs and monitoring utilities - Problem isolation and resolution - Troubleshooting common issues |
Avaya Experience Portal with POM Support Certified Sample Questions:
What should be considered when configuring real-time tracing tools for Avaya Meetings Server clients?
Response:
- A. The geographic location of data centers
- B. The aesthetic aspects of the user interface
- C. The impact of tracing on system performance
- D. The cost implications of data storage
Correct Answer: C π³οΈ
Which capability is essential for a real-time tracing tool used in diagnosing issues with Avaya Meetings Server clients?
Response:
- A. Capability to trace and visualize live data flows
- B. Ability to store data for extended periods
- C. Function to automatically resolve detected issues
- D. Feature to monitor network bandwidth usage
Correct Answer: A π³οΈ
Which network configurations are essential for AEP 8.0 to function properly in a distributed environment?
(Choose Three)
Response:
- A. Network latency below 50 ms
- B. Secured VPN tunnels for inter-site communication
- C. High bandwidth allocation
- D. Network segmentation using VLANs
- E. Properly configured gateway and routing protocols
Correct Answer: A,D,E π³οΈ
Which component needs to be installed first when setting up the POM database?
Response:
- A. Web server
- B. Application server
- C. Database server
- D. Configuration server
Correct Answer: C π³οΈ
What is essential when applying Avaya Meetings Server specific troubleshooting tools?
Response:
- A. Integrating the tools with external databases
- B. Limiting tool access to only administrative staff
- C. Ensuring that tools are updated to reflect the latest software versiona
- D. Developing custom tools for each department
Correct Answer: C π³οΈ
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