Salesforce Sales-Con-201 : Salesforce Certified Sales Cloud Consultant

  • Exam Code: Sales-Con-201
  • Exam Name: Salesforce Certified Sales Cloud Consultant
  • Updated: Aug 29, 2026
  • Q & A: 228 Questions and Answers

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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Consulting Practices14%- Project management and delivery lifecycle
- Discovery, requirement analysis, and solution design
- Facilitate successful engagements and adoption
Topic 2: Sales Lifecycle23%- Analyze sales and marketing processes
- Design reports and dashboards based on KPIs
- Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI
Topic 3: Predictive and Generative AI13%- Use AI tools in Sales Cloud and Agentforce for Sales
- Apply Trusted AI Principles and ethical guidelines
Topic 4: Data Management15%- Ensure data quality and scalability
- Manage data governance and maintenance
- Data migration and integration considerations
Topic 5: Implementation Strategies15%- Plan deployment and post-implementation improvements
- Translate business requirements and KPIs into Sales Cloud solutions
- Align sales processes with organizational goals
Topic 6: Practical Application of Sales Cloud Expertise33%- Build end-to-end sales processes from Lead to Close
- Configure Products, Price Books, Quotes, and multi-currency settings
- Leverage Campaigns and integration tools
- Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

A Cloud Kicks admin needs to understand which Sales Cloud features are underutilized and get recommendations for improving org health and adoption. What should the consultant recommend?

A. Setup Audit Trail
B. Login History report
C. Salesforce Optimizer


Question 2

Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts. Which configuration allows for this setup?

A. Create a custom object between the Account object and Contact object.
B. Set up lookup fields on the Contact object for multiple accounts.
C. Enable users to relate a contact to multiple accounts in Setup.


Question 3

Northern Trail Outfitters had issues with its last two Salesforce deployments, both of which caused system downtimes that exceeded planned estimates. The CIO asked a consultant to develop a Risk Register to identify and mitigate these types of issues with future deployments.
The CIO asked the consultant to log the two previously known issues as a starting point for the register. In which Risk category do these system downtime issues fall?

A. Technical Risk
B. Operational Risk
C. Compliance Risk


Question 4

Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered. Which section of a SOW should the consultant discuss with CK to meet the requirement?

A. Terms and Conditions
B. Scope
C. Background


Question 5

Cloud Kicks wants leads to be automatically routed to the correct sales rep based on geographic territory as soon as they are created from the web-to-lead form. What should the consultant recommend?

A. Approval process
B. Assignment rules
C. Auto-response rules


Solutions:

Question 1
Answer: C
Question 2
Answer: C
Question 3
Answer: A
Question 4
Answer: C
Question 5
Answer: B

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