Cisco 700-805 : Cisco Renewals Manager

  • Exam Code: 700-805
  • Exam Name: Cisco Renewals Manager
  • Updated: Oct 14, 2026
  • Q & A: 149 Questions and Answers

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Securing Networks with Cisco Firepower 700-805 certification is one of the most significant certifications that candidates may have on their CV. One of the main issues that most candidates face is deciding which research materials to use for their exam preparation because they use the internet to gather too much information, making it difficult for them to trust what would be beneficial to them. The Securing Networks with Cisco Firepower 700-805 test is not easy, and if you are not properly prepared, it may be a very tough certification. Professionals may significantly reduce test difficulty by using 700-805 exam dumps. To show their understanding of Consumer Engagement principles and tools as taught in the Renewals Manager curriculum learning map, candidates must pass the Cisco Renewals Manager exam (CRM 700-805), a 60-minute test.

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Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/cisco-renewals-manager-700-805-crm.html

Cisco 700-805 Exam Syllabus Topics:

SectionWeightObjectives
Customer Success10%- Define customer success
- Explain customer journey & IT purchasing models
Business Acumen30%- Evaluate products and services to meet customer goals
- Describe renewal cycle and risk action planning
- Interpret key financial terms (e.g., CAPEX, OPEX)
Cisco Tools and Processes20%- Describe CX Portfolio and deal management processes
- Explain Smart Accounts & Smart Licensing
Roles and Responsibilities30%- Explain renewals tasks and success metrics
- Describe Renewals Manager role and integration
Customer Success Foundation10%- Define customer experience
- Explain recurring revenue financial implications
- Explain the stages of the customer lifecycle
- Describe recurring revenue financial terms

Cisco Renewals Manager Sample Questions:

Question #1

What are Cisco's four steps to higher renewals?

  • A. Investigate, Diversity, Personalize, Initiate a strategy
  • B. Plan, Streamline, Digitize, Establish routine
  • C. Analyze, Implement, Regulate, Maintain consistency
  • D. Align, Simplify, Automate, Build a practice
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

  • A. Stealth watch
  • B. Meraki
  • C. App Dynamics
  • D. Tetration
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

Which two actions does a partner perform within CCW-R? (Choose two.)

  • A. view and manage contracts
  • B. download data sheets
  • C. set up an email marketing campaign
  • D. renew services
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #4

During the Adopt stage, a CSM flags a persistent technical barrier preventing a customer from activating key features. What is the RM ' s primary responsibility in response to this signal?

  • A. To notify the Account Manager to place the renewal on hold until the issue is resolved
  • B. To defer action until the barrier is confirmed as unresolved at the T-90 checkpoint
  • C. To take ownership of the technical issue and coordinate directly with the customer ' s IT team
  • D. To log the barrier as a renewal risk in the CRM and track it as a potential renewal blocker
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

An RM is preparing for an upcoming renewal at T-120, but the CSM has not yet provided the Warm Handoff Packet. What is the RM ' s responsibility?

  • A. Escalate immediately to the Practice Lead for contractual non-compliance.
  • B. Proactively follow up with the CSM to obtain the required renewal planning data.
  • C. Delay the renewal motion until the complete handoff packet is delivered.
  • D. Proceed with the renewal quote using available contract data.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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