Salesforce AP-212 : Loyalty Management Accredited Professional

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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?

A) Add the partner in the Lookup on the Chocolate cookie product.
B) Choose ''Product" option and map the green soda to the partner
C) Choose ''Category'' option and map the Chocolate cookies to the partner.
D) Add the partner in the lookup on the snack product

2. Universal Containers (UC) has defined a points-based Loyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.
What should the Salesforce Administrator set up to enable a real-time currency model?

A) Non-Qualifying Points updates happen in real-time by default
B) Create a Flow to update the Points Balance field
C) Enable Real-Time Update of Non-Qualifying Points Balance
D) Enable Real-Time Update of Qualifying Points Balance

3. What three types of vouchers can be configured in Loyalty Management?

A) Product or Service
B) Gift Card
C) Promo Code
D) Discount Percentage
E) Fixed Value

4. Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?

A) Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.
B) Use the standard Order Lookup of the Transaction Journal Object
C) Create a custom text field in Transaction Journal object to save the order purchased by the client.
D) Use standard Order Lookup on the Loyalty Ledger object

5. A sports clothing and accessories retailer has a strategic partnership with other businesses that provide sports equipment and outdoor sports experiences. This retailer wants its Loyalty program members to be able to redeem their points when shopping with its redemption partners.
When creating a Loyalty Program partner record, how should an Administrator set up the partners in the Loyalty management application?

A) Set the program partner type to accrual > Activate > Define the redemption cost per unit
B) Set the program partner type to redemption > Activate > Define the redemption cost per unit
C) Set the program partner type to both > Activate > Define the accrual cost per unit.
D) Set the program partner type to redemption > Activate > Define the accrual cost per unit.

Solutions: