Microsoft MS-900 : Microsoft 365 Fundamentals

  • Exam Code: MS-900
  • Exam Name: Microsoft 365 Fundamentals
  • Updated: Oct 11, 2026
  • Q & A: 432 Questions and Answers

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About Microsoft MS-900 Exam

Microsoft MS-900 Exam Syllabus Topics:

TopicDetailsWeights
Describe Microsoft 365 pricing and support- Plan, predict, and compare pricing
  • describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
  • explain available billing and bill management options including billing frequency and methods of payment
  • optimize costs based on licensing options

- Identify licensing options available in Microsoft 365

  • describe the available licensing and management options for Microsoft 365
  • describe additional capabilities available when a customer purchases Azure Active Directory P1, Azure Active Directory P2, and Azure AD Free

-Describe the service lifecycle in Microsoft 365

  • describe private, public preview, and General Availability (GA) options
  • describe the correlation between lifecycle options and pricing
  • describe use cases and capabilities for the Microsoft 365 Roadmap portal

- Describe support offerings for Microsoft 365 services

  • describe how to create a support request for Microsoft 365 services
  • describe service level agreements (SLAs) concepts, use cases for SLAs, SLA tiers, roles, and responsibilities
  • determine service health status by using the Microsoft 365 dashboard or the tenant dashboard
  • describe how organizations can communicate with Microsoft by using UserVoice
20-25%
Describe Core Microsoft 365 Services and Concepts- Identify core Microsoft 365 capabilities
  • productivity and teamwork (IM and chat, online meetings, email and calendaring, Office productivity apps, file storage and sharing, intranet and team sites, enterprise social, accessibility)
  • business management (simplified management, business process automation, extensibility, business voice and phone systems, forms and workflow management, business intelligence, work management, customer scheduling and booking, mileage tracking and reporting)
  • security and compliance (identity and access management, information protection and governance, threat protection, security management, insider risk management, compliance management, discover and respond)
  • describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal

- Describe options for deploying and supporting Windows and Office

  • describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
  • describe the capabilities of Windows Virtual Desktop (WVD) and when it makes sense to implement WVD
  • identify deployment and servicing methods for Microsoft 365 apps

- Describe analytics capabilities in Microsoft 365

  • describe capabilities of Workplace Analytics and MyAnalytics
  • describe the reports available in the Microsoft 365 Admin center and other admin centers

- Describe Microsoft 365 collaboration solutions

  • explain how collaboration solutions in Microsoft 365 can drive personal and organizational productivity
  • describe the capabilities for extending Office and Microsoft Teams with Power Platform and third-party apps and services
30-35%
Explain Security, Compliance, Privacy, and Trust in Microsoft 365- Explain zero-trust security principles for Microsoft 365
  • identify key components that need to be protected within an organization’s cloud and on-premises infrastructure
  • describe key security pillars of protection, including identity, documents, network, anddevices

- Explain unified endpoint management concepts

  • explain device and application management
  • describe bring you own device (BYOD), and application and device management
  • explain the value of the Microsoft Endpoint Manager (MEM) including Microsoft Intune and System Center

- Explain identity and access management concepts

  • describe concepts of cloud identity, on-premises identity, and hybrid identity
  • describe the purpose and value of implementing multi-factor authentication (MFA)
  • describe the purpose and value of conditional access

- Explain Threat Protection in Microsoft 365

  • identify how Microsoft 365 services address the most common current threats
  • describe the concepts of Cloud App Security

- Describe the Service Trust portal, Microsoft 365 security center, and Compliance Manager

  • identify differences between the Service Trust portal, Security center, and Compliance Manager
  • explain the trust relationship between Microsoft and service locations
  • describe data protection options including data segregation
  • describe how compliance scores are generated and how they can be used
  • describe scenarios where knowing the compliance score benefits an organization
  • describe the value and capabilities of theService Trust portal
  • explain insider risk management capabilities in the compliance score
  • identify eDiscovery use cases and scenarios
  • explain why privacy matters to Microsoft
  • demonstrate the Security Center and Secure Score benefits and capabilities

- Describe information protection and governance solutions

  • explain information protection and governance
  • identify the types of sensitivity labels and when to use each type
30-35%
Describe cloud concepts-Describe the different types of cloud services available
  • describe Microsoft’s IaaS, and PaaS offerings
  • describe where Microsoft Azure and Dynamics 365 fit in to the Microsoft ecosystem
  • cloud-based productivity solutions

- Describe the benefits of and considerations for using a cloud service instead of on-premises services

  • describe public, private, and hybrid scenarios
  • identify scenarios when usage of cloud-based services is more beneficial than on-premises services
  • compare costs of cloud-based services with on-premises services
  • identify factors that drive organizations to move to the cloud
10-15%

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Reference: https://www.microsoft.com/en-us/learning/exam-ms-900.aspx

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Microsoft 365 Fundamentals Sample Questions:

Question #1

A company is planning to implement Teams.
The company requires functionality inTeams that provides the following information:
* a summary of key points of discussions during meetings
* the next steps for meeting participants
* the tasks that are assigned to meeting participants
You need to recommend a solution.
Select the answer that correctly completes the sentence.

Reveal Solution  Discussion  0

Correct Answer:


Question #2

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE:Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:



Reference:
https://docs.microsoft.com/en-us/mem/intune/fundamentals/what-is-intune

Question #3

A company is evaluating Microsoft 365.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Question #4

A company is evaluating Microsoft 365.
You need to identify Microsoft 365 security principles.
Select the answer that correctly completes the sentence.

Reveal Solution  Discussion  0

Correct Answer:


Question #5

A company is evaluating Microsoft Dynamics 365.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE:Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:



Reference:
https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/ra-overview
https://community.dynamics.com/crm/b/choruscrmblog/posts/what-is-dynamics-365-an-overview-and-visuals

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