Network Appliance NS0-193 : NetApp Certified Support Engineer

  • Exam Code: NS0-193
  • Exam Name: NetApp Certified Support Engineer
  • Updated: Oct 10, 2026
  • Q & A: 180 Questions and Answers

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Network Appliance NS0-193 Exam Syllabus Topics:

SectionObjectives
Troubleshooting NetApp Hardware and Software- Performance issue identification
- Cluster health analysis
- System boot and startup troubleshooting
- Log and event analysis
- Root cause isolation
- Hardware diagnostics and replacement
Data Protection and Storage Management- SnapVault concepts
- Snapshot technology
- Storage provisioning and management
- SnapMirror operations
Support Operations- On-site support procedures
- Documentation and case management
- Remote support procedures
- Customer support best practices
- AutoSupport functionality
ONTAP Operating System Fundamentals- ONTAP logging mechanisms
- Supported storage protocols
- ONTAP networking concepts
- Volume concepts
- Interaction with external components
- Disk and aggregate concepts
Installation and Upgrade Activities- Hardware replacement procedures
- Software upgrades
- Firmware upgrades
- Node configuration

Network Appliance NetApp Certified Support Engineer Sample Questions:

Question #1

Click the Exhibit button.

Your SAN customer is experiencing database latency, that is backed by an AFF A300 cluster. The LUNs are connected using a 16Gb fabric.
Referring to the exhibit, which two steps would you take to determine theissue? (Choose two.)

  • A. Investigate the switch for underruns or other problems.
  • B. Determine if there are issues on the hosts.
  • C. Inspect the controller for CPU utilization.
  • D. Examine the controller for faults with the SSDs.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Question #2

Click the Exhibitbutton.

Your database administrator is complaining of slow read and write performance.
Referring to the exhibit, which action would be taken to improve performance for both reads and writes?

  • A. Balance the network load among the cluster nodes.
  • B. Move the workload to anSSD aggregate.
  • C. Apply a QoS minimum policy to the csdata-wid1234 workload.
  • D. Replace the node's NVRAM.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

A customer has one storage virtual machine (SVM) that is using Fibre Channel as a protocol (FCP). Some clients are successfully accessing LUNs on this SVM.
The zoning is done by using worldwide port names (WWPNs). The customer creates a second SVM for Fibre Channel and wants to access new LUNs in this SVM from the same clients.
Which three statements are true in this scenario? (Choose three.)

  • A. Fibre Channel zoning does not need to be changed if the second SVM uses the same ports as the first SVM.
  • B. The initiator groups (igroups) from the first SVM are also working for the second SVM.
  • C. FCP must be enabled on the second SVM.
  • D. You must map the new LUNs in the second SVM to the correct initiator group (igroup).
  • E. Fibre Channel zoning must be reconfigured for the new SVM.
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #4

Click the Exhibit button.

Referring to the exhibit, if Node loses power, what are two nodes where epsilon would move? (Choose two.)

  • A. Node A
  • B. Node C
  • C. Node D
  • D. Node
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Question #5

During a maintenance window, the administrator attempts to take over node-01 from node-02. The command failed, and the following message was displayed:
Error: command failed: Failed to initiate takeover. Reason: Node can't see some of the partner's disks.
What should the administrator do in this scenario?

  • A. Look for missing nodes using the storage pool show -fields node command.
  • B. Look for missing nodes using the storage disk show -fields nodelist command.
  • C. Look for missing nodes using the storage aggregate show -fields node command.
  • D. Look for missing nodes using the storage failover show -fields node command.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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