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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks' strategy designer needs to communicate a new product vision but is only able to access key stakeholders virtually Which technique should the designer use to ensure the audience remains engaged?

A) Turn the camera off so the audience can focus on the sides presented
B) Ask open ended questions to the audience to maintain their involvement.
C) Unsure half of the meeting time is dedicated to answering questions.

2. As part of Cloud Kicks' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format.
Which considerations should a strategy designer share*?

A) Cookie consent requirements
B) Globally-accepted privacy act
C) Applicable privacy acts

3. At a project kickoff, the strategy designer wants to get ideas from all stakeholders to use as hypotheses. The designer runs a sketching activity with the multi-disciplinary group, asking everyone to sketch. They give everyone fat markers and sticky notes, and set a timer for 5 minutes of sketching.
What is the reason why marker choice is important?

A) They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.
B) They enable stakeholders to focus on generating ideas rather than detailing UI.
C) They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.

4. A strategy designer at Cloud Kicks discovered a complex UX problem with its online shopping platform and now needs to effectively describe the problem in the customer context. This description should speak to the urgency of the problem, be a call-to-action for others to be involved, and inspire hope for change.
Which type of statement should the designer make?

A) Mission
B) Needs
C) Challenge

5. An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?

A) MuleSoft
B) Financial
C) Services Cloud

Solutions: