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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. What part of the benefits realization approach includes documentation and tracking of actual results vs. projections?

A) Communicating the percentage of benefit goal delivered through implementation
B) Creating an adoption and rollout strategy across user groups
C) Creating an outline for the business case
D) Defining formulas to use in calculating productivity gains

2. Which two items are described as part of a business scenario? (Choose two.)

A) A step-by-step description of a business event
B) Job history of key management personnel
C) A crisp description in business and architectural terms
D) Changes in technologies over the past year

3. Assuming the customer is a retail store chain, which describes a business benefit from using technology?

A) Higher revenue per customer is possible, based on personalized tips being sent to shopper smartphones.
B) A new video system with a strong track record for quality is implemented.
C) Store managers better understand their compensation plan, since wording is simpler.
D) IT staff completes a performance management software tool upgrade on time.

4. Which statement is true?

A) Customer satisfaction improvement represents a financial benefit
B) In order to include expense savings in a business case, you should create a model to calculate the high to low range of savings
C) Financial benefits can include cost reduction in the short term, plus an overall decrease in ongoing expenses
D) Non-financial benefits should be identified by the customer's finance representative

5. What is the reason for identifying business case dependencies?

A) They are most likely to help you propose and defend solutions with larger customer investments
B) To improve alignment between the customer IT organization and business units
C) Customer business executives expect Cisco to minimize the actions their teams are required to execute
D) To communicate decisions or actions which must be satisfied in order for the business case to be fulfilled

Solutions: