Salesforce Field-Service-Lightning-Consultant : Salesforce Certified Field Service Lightning Consultant
- Exam Code: Field-Service-Lightning-Consultant
- Exam Name: Salesforce Certified Field Service Lightning Consultant
- Updated: Aug 28, 2026
- Q & A: 303 Questions and Answers
About Salesforce Field-Service-Lightning-Consultant Exam
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The benefit in Obtaining the Field-Service-Lightning-Consultant Exam Certification
- After completing the Salesforce Certified Field Service Lightning Consultant certification Candidate becomes a solid, well-rounded Salesforce Certified Field Service Lightning Consultant.
- A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Field Service Lightning Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.
- If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
- When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Salesforce Certified Field Service Lightning Consultant.
What is the duration of the Field-Service-Lightning-Consultant Exam
- Passing Score: 70%
- Number of Questions: 60
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
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Certification Path
Salesforce Administrator Certification and Salesforce Service Cloud Consultant Certification can act as a prerequisite for this exam.
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Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Work Order Management | 23% | - Set up entitlements, service contracts, and SLAs - Manage work order line items and required products - Configure work order lifecycle, types, and milestones - Relate work orders to cases, accounts, and assets |
| Scheduling and Optimization | 28% | - Implement complex work and multi-day appointments - Configure scheduling policies and service objectives - Manage service appointment lifecycle - Use routing, optimization, and dispatch strategies - Utilize Dispatcher Console features |
| Mobile and Field Execution | 17% | - Track time, inventory, and work completion - Manage mobile workflows and offline access - Configure Field Service mobile app settings |
| Field Service Lightning Setup and Configuration | 22% | - Define products, assets, and inventory settings - Configure service territories, operating hours, and locations - Define license types and permission sets - Set up service resources, skills, and time sheets |
| Maintenance Plans and Advanced Features | 10% | - Integrate with Service Cloud and other clouds - Set up recurring maintenance plans - Configure reports, dashboards, and analytics |
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