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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A) Customer relevancy and business profitability
B) Maximize customer churn for low-value customers
C) Offer the new retention plan for all customers in a certain region
D) Meet the quarterly targets regardless of customer needs

2. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) "Data."
B) No prefix. Use directly the property name.
C) '' .''
D) "Customer."

3. U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

As a decisioning consultant, how do you implement the business requirement?

A) Add three contact policies that correspond to the three risk segments.
B) Add a decision table to a decision strategy and pass the credit score as the parameter.
C) Add the risk segmentation rules in the Results tab of the scorecard rule.
D) Add a decision table to a decision strategy and reference it in the scorecard component.

4. DRAG DROP
U+ Bank has decided to use the Pega Customer Decision Hub to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.

5. HOTSPOT
Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

How do you configure the engagement policies to implement this requirement?

Solutions: