Salesforce Certified Sales Cloud Consultant : Sales-Con-201

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?

A. Analyze the Setup Audit Trail to determine the number of logins per day.
B. Install the Salesforce Adoption Dashboard from AppExchange.
C. Create and subscribe to a custom report of active users by role.

Question 2

Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.
This topic comes up frequently and often derails the monthly project management meeting. This limits the amount of time available to cover other critical topics. Which strategy should the consultant recommend to address these issues?

A. Divide the development team into three units/tracks to support each line of business Independently.
B. Propose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably.
C. Create a weekly all-hands call, including business and technology resources, to review direction and priority of development.

Question 3

Cloud Kicks wants sales reps to receive an in-app notification when a high-value Opportunity (over $100,000) is created and assigned to them. What should the consultant recommend?

A. A manual Chatter mention every time
B. A Flow with a Salesforce notification action based on Amount criteria
C. A public dashboard only

Question 4

A consultant needs to design a solution so that sales reps in different business units cannot see each other's Opportunities, but sales operations needs to see all. What should the consultant recommend?

A. Role hierarchy only, no OWD change
B. Organization-Wide Default of Public Read/Write
C. Organization-Wide Default of Private, with sharing rules to grant broader access to Sales Ops

Question 5

Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity. Which currency will the custom formula use for its value if the opportunity and account records have different currencies?

A. Corporate currency
B. User currency
C. Opportunity currency

Solutions: