Salesforce Certified Slack Administrator : Slack-Admn-201

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You're in charge of a Slack Enterprise Grid workspace design for your company.
Your teammates provide dozens of suggestions about how the workspaces should be created to provide the best user experience.
Which approach should you choose?
(Select the best answer.)

A. Create new workspaces instead of multi-workspace channels to reduce irrelevant noise.
B. Create the minimum number of workspaces to meet your users' needs to limit context switching.
C. Ensure the workspace design is loosely defined so that it can easily change over time.
D. Define organization policies to prevent workspaces from differing from corporate standards.

Question 2

You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)

A. Enable employees to sign up for the workspace using the company's email domain.
B. Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.
C. Direct your employees to access Slack through your identity provider (IdP).
D. Allow all workspace members to invite new members.

Question 3

You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?

A. When a Multi-Channel Guest is invited into one of the company's workspaces.
B. When sensitive information is placed in the incorrect channel and shared with other users.
C. When working with contractors in a Slack Connect channel.

Question 4

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

A. A new channel is created.
B. A keyword is used in a message.
C. A specific date and time.
D. A new member joins the workspace.
E. A new member joins a channel.

Question 5

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

A. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
B. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
C. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
D. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

Solutions: