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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?

A) Use a block element to add these new actions
B) Add a menue element and include all the actions
C) Create a new contact FlexCard for the new actions
D) Add a flyout to the existing FlexCard

2. Which two functions can be performed by DataRaptors?
Choose 2 answers

A) Read and write data to external systems
B) Combine requests into a single response
C) Transform data
D) Read and write data to Salesforce

3. A business wants to create an OmniScript that allows call center agents to schedule field service appointments with customers. The process needs to retrieve available appointment dates from an external system via a REST A [ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmation should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers

A) Text Area
B) Text Block
C) HTTP Action
D) Select
E) Multi-select

4. A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:
* Service category
* Number of hours
* Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers

A) Step
B) Multi-select
C) Edit Block
D) Formula
E) Input Block

5. A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers

A) Calculation Matrix
B) DataRaptor Transform
C) OmniStudio Action
D) Calculation Procedure

Solutions: